Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information:

Name, address, phone number, and email address

Vehicle information (make, model, year, VIN when necessary)

Payment information (processed securely through third-party providers)

Service history and preferences

Automatically Collected Information:

IP address and device information when visiting our website

Browser type and operating system

Website usage statistics and page views

Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

Provide and improve our tinting services

Schedule appointments and send service reminders

Process payments and maintain service records

Communicate about warranties and service updates

Send promotional offers (with your consent)

Comply with legal requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Service Providers: Payment processors, scheduling systems, and business management tools

Legal Requirements: When required by law, court order, or government request

Business Transfers: In the event of a sale, merger, or transfer of business assets

Consent: When you explicitly authorize information sharing

4. Data Security

We implement appropriate security measures to protect your information:

Secure data transmission using SSL encryption

Limited access to personal information by authorized personnel only

Regular security assessments and updates

Secure storage of physical and digital records

Data Breach Notification: In the unlikely event of a data breach, we will notify affected customers within 72 hours as required by law.

5. Cookies and Tracking

Our website uses cookies to:

Enhance user experience and website functionality

Analyze website traffic and usage patterns

Remember your preferences and settings

Provide relevant advertisements (if applicable)

You can control cookie settings through your browser preferences.

6. Your Privacy Rights

You have the right to:

Access: Request copies of your personal information

Correction: Request correction of inaccurate information

Deletion: Request deletion of your personal information (subject to legal requirements)

Portability: Request transfer of your data to another service provider

Opt-out: Unsubscribe from marketing communications at any time

7. Data Retention

We retain personal information for as long as necessary to:

Provide ongoing services and warranty support

Comply with legal and regulatory requirements

Resolve disputes and enforce agreements

Maintain accurate business records

8. Third-Party Links

Our website may contain links to third-party websites. This privacy policy does not apply to external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information.

11. Policy Updates

We may update this privacy policy periodically. Significant changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of updated terms.